ChargeDrive Pre-Paid Kilometre Plan
Terms & Conditions – v1.0 · Effective 28 July 2025
1. Definitions
- ChargeDrive, “we”, “us”, “our” – Charge Drive Australia Pty Ltd (ABN 15 121 499 465).
- Driver, “you”, “your” – the hirer named on the Rental Agreement.
- Pre-Paid Kilometre (PPK) Package – the kilometre wallet you purchase under these Terms.
- Unlock Block – the mandatory first purchase of 9 000 km for $1 980 incl. GST.
- Top-Up Block – additional kilometre bundles (500 km, 1 000 km, 2 000 km, 9 000 km).
- Activity Window – the rolling 8-week period that resets with every top-up.
2. Eligibility
To hire a ChargeDrive vehicle you must:
- Hold an open QLD driver licence (minimum 12 months) and a QLD Booked-Hire Driver Authorisation.
- Maintain an Uber (or equivalent) rating ≥ 4.7 stars.
- Be at least 25 years old.
- Pay the Unlock Block in full before vehicle allocation.
3. Payment & Billing
- Payment Method – Secure Stripe checkout; we place a pre-authorisation hold for the Unlock Block (released automatically after 7 days if you withdraw).
- GST – All prices include 10 % GST.
- No Bond – We charge no additional security bond; the pre-paid balance replaces it.
4. Kilometre Bank Rules
| Start | 9 000 km credited once Unlock Block is paid. |
| Top-Up Timing | Buy ≥ 500 km before the Activity Window lapses (every 8 weeks) to keep the bank active. |
| Expiry / Freeze | If no top-up within 8 weeks, vehicle is recovered; remaining km balance is frozen for 6 months. |
| Reactivation | Purchase a new 9 000-km Unlock Block to unfreeze. |
| Non-Transferable | KM credits are tied to your account; no resale or transfer. |
5. Vehicle Use & Fair-Use Policy
- Permitted Use – Rideshare, delivery and personal trips within Australia.
- Prohibited – Smoking, animals (except certified assistance animals), off-road use, sub-letting or lending the car.
- One Household Driver – You may register one additional household driver for $10 per extra 1 000 km (application required).
- Telematics – Vehicles are GPS-enabled; excessive idling or misuse may trigger review.
- Termination for Abuse – Misuse or policy breach may cancel the package with no refund.
6. Insurance & Damage
| Comprehensive Cover | Included for rideshare use. |
| At-Fault Excess | $2 000 per incident (deductible). |
| Not-At-Fault | Excess waived if verifiable third-party liability & police report provided. |
| Credit Offset | At-fault excess may be deducted from any remaining KM credit. |
| Return Condition | Vehicle to be returned clean and undamaged (fair wear & tear accepted). |
7. Charging & Operating Costs
- All electricity / Supercharging costs are the driver’s responsibility.
- Supercharging typically equals ≈ 50 % of equivalent petrol cost per kilometre.
- Tolls and infringement penalties are on-charged plus a $25 admin fee per notice.
8. Cancellations & Refunds
- Unlock Block and Top-Up Blocks are non-refundable once credited.
- You may return the car any time; unused km remain in the bank/freeze per Rule 4.
9. Modifications & Notice
We may amend pricing or terms with 14 days’ written notice (email/SMS). Continued use after notice constitutes acceptance.
10. Governing Law
This agreement is governed by the laws of Queensland, Australia. Disputes are subject to the exclusive jurisdiction of the QLD courts.
Quick FAQ (Driver-Facing)
Can I start with a smaller top-up?
No, every new driver must purchase the 9 000-km Unlock Block first.
What if I go on holiday?
Buy any top-up before week 8 to keep your bank active, or we’ll freeze the balance and recover the car.
Is there a bond?
No. Your prepaid kilometres act as your commitment.
Who pays charging?
You do. Even at Superchargers, electricity is roughly half the cost of petrol per km.
When do I talk to Rob?
After you’re qualified and ready to lock in a vehicle, Rob will call to finalise hand-over.